> ## Documentation Index > Fetch the complete documentation index at: https://koreai-ai-for-work-dev.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # IVR Menu Node Use this node to present a key-press menu to callers during inbound calls. The caller's input routes them to the appropriate flow. **Example**: For a travel agency, pressing **1** routes to booking updates, pressing **2** routes to cancellations, and so on. ## Configure the Node ### General Settings In **General Settings**, configure the following: General Settings * **Custom Name**: Enter a name to identify the node. * **Your Message to User**: Select a message type under **Choose your message type**: * **Text to Speech**: Type or select a message to convert to speech. Click **+ Create New** to add a new prompt, or **+ Add Another** to define multiple messages (one is randomly selected at runtime). Text to Speech * **Audio File**: Type a message or click **+ Upload New** to upload an .mp3 or .wav file. Audio File * **Link**: Click **+ Create New** to add message text and an audio file URL (.mp3 or .wav). Click **+ Add Another** for additional URLs. Link * **Barge In**: Enable to let callers key in input before the prompt finishes playing. Disable to require callers to wait for the prompt to complete. Barge In ### Custom Exits Click the **Custom Exits** icon to map digit inputs to specific nodes. For each exit, select the digit/key and the node to link it to: * Selecting a node type creates a new node of that type linked to this IVR Menu node. * Selecting an existing node connects it to this node directly. Custom Exits * Click **+ Add Another** to add more exits. * Click the **Delete** (bin) icon to remove an exit. Delete Custom Exit ### Timeout Click the **Timeout** icon and configure the following: * **Timeout**: Enter the wait time in seconds before a timeout event occurs. * **Your Message to User**: Select a message type (Text to Speech, Link, or Audio) to play when a timeout occurs. See [General Settings](#general-settings) for details. * **Advanced Control** > **Number of Tries**: Enter the maximum number of retries allowed. * **Advanced Control** > **Action after Exceeding Retries**: Select the node to route to after retries are exhausted. Timeout ### Wrong Input Use this tab to configure the flow when a caller provides invalid input. 1. **Advanced Control** > **Number of Tries**: Enter the maximum number of retries for correct input. 2. **Advanced Control** > **Action after Exceeding Retries**: Select the node to route to after retries are exhausted. You can create a new node or select an existing one. Wrong Input ### Error Handling Error handling is available under the **Wrong Input** tab. Use it to define how system errors are handled during a call. * **Your Message to User**: Select a message type (Text to Speech, Link, or Audio) to play when a system error occurs. See [General Settings](#general-settings) for details. * **Go to node**: Select the node for error handling. You can create a new node or select an existing one. Error Handling