> ## Documentation Index
> Fetch the complete documentation index at: https://koreai-ai-for-work-dev.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Go To Flow Node

Use this node to navigate from a parent flow to a target flow that handles a specific part of the customer interaction.

## Configure the Node

### General Settings

In **General Settings**, configure the following:

<img src="https://mintcdn.com/koreai-ai-for-work-dev/Z6dnCk8OSS21ESL3/ai-for-service/flows/node-types/images/general-settings-go-to-flow.png?fit=max&auto=format&n=Z6dnCk8OSS21ESL3&q=85&s=b5f684a464ca355c3a5e7d867bc90b5b" alt="General Settings" width="414" height="373" data-path="ai-for-service/flows/node-types/images/general-settings-go-to-flow.png" />

1. **Custom Name**: Enter a name to identify the node.
2. **Transfer To**: Under **Choose a Flow**, select the target flow from the dropdown.

### Error Handling

Use this section to handle system errors during customer interactions.

<img src="https://mintcdn.com/koreai-ai-for-work-dev/Z6dnCk8OSS21ESL3/ai-for-service/flows/node-types/images/error-handling-go-to-flow.png?fit=max&auto=format&n=Z6dnCk8OSS21ESL3&q=85&s=4dab53d5ce29392ed3386d4ac2f99267" alt="Error Handling" width="412" height="459" data-path="ai-for-service/flows/node-types/images/error-handling-go-to-flow.png" />

* **Your Message to User**: Select a message type under **Choose your message type**:

  * **Text to Speech**: Type or select a message to convert to speech. Click **+ Create New** to add a new prompt, or **+ Add Another** to define multiple messages (one is randomly selected at runtime).

    <img src="https://mintcdn.com/koreai-ai-for-work-dev/qFSL39UycgeH83Fj/ai-for-service/flows/node-types/images/text-to-speech-go-to-flow.png?fit=max&auto=format&n=qFSL39UycgeH83Fj&q=85&s=936d7a9cd17465873b8efd800f6c7401" alt="Text to Speech" width="341" height="302" data-path="ai-for-service/flows/node-types/images/text-to-speech-go-to-flow.png" />

  * **Audio File**: Type a message or click **+ Upload New** to upload an .mp3 or .wav file.

    <img src="https://mintcdn.com/koreai-ai-for-work-dev/y_m1Gv0LCU2NDHec/ai-for-service/flows/node-types/images/audio-file-go-to-flow.png?fit=max&auto=format&n=y_m1Gv0LCU2NDHec&q=85&s=de62a61dc91cd89683f4a2fd28be3135" alt="Audio File" width="346" height="309" data-path="ai-for-service/flows/node-types/images/audio-file-go-to-flow.png" />

  * **Link**: Click **+ Create New** to add message text and an audio file URL (.mp3 or .wav). Click **+ Add Another** for additional URLs.

    <img src="https://mintcdn.com/koreai-ai-for-work-dev/Z6dnCk8OSS21ESL3/ai-for-service/flows/node-types/images/link-go-to-flow.png?fit=max&auto=format&n=Z6dnCk8OSS21ESL3&q=85&s=8db01ead62b3bbb819288fea0a78dfe5" alt="Link" width="349" height="351" data-path="ai-for-service/flows/node-types/images/link-go-to-flow.png" />

* **Go to node**: Select the node to direct the error handling flow. You can create a new node or select an existing one.

  !!! note

  Waiting experience overrides defined in GoTo flows don't override waiting experience utils configured in main flows.